An FAQ list to help you understand how it works.
If you have any questions regarding the services we offer, or you simply want more information, please feel free to contact us. In the meantime, check out a few frequently asked questions and see if they might help.
1. Do I have to be home to have my house cleaned?
Not if you don’t wish to be. Each cleaning service is supervised for your peace of mind. There are a couple of ways 7S Services can gain access to your home. After your initial house cleaning, you may choose to provide us a copy of your house key, and we will safely store in your file in our office lockbox, or you can also purchase a lockbox with a code for our staff. We will provide confirmation of our arrival and completion of our cleaning service.
2. Do I need to supply anything?
All 7S Services vehicles are fully equipped to service your home. However, if you have any particular cleaning materials you would like us to use, we will gladly use them. We cannot accept any responsibility for those products.
3. What if I am not pleased with my cleaning?
We guarantee all of our work. In the unlikely event that you are not satisfied with the service, simply notify us within 24 hours. We will gladly rectify your concerns.
4. Why do you have to do an estimate?
We tailor our service to suit your needs. To be able to supply this kind of personal service, we need to meet you at home to discuss how we can best help you.
5. How do I pay?
Payment is required on the day of service. We accept cash, checks or credit cards (Mastercard, Visa, American Express, Discovery).